We’ve spent countless hours developing and refining our products – we know you’ll love them. However, we understand this might be your first time buying from Solange & Frances. We want you to feel 100% comfortable with your purchase, which is why every order is backed by our Happiness Guarantee.
If you aren’t happy with any product you buy from us, just let us know within 60 days of purchase by emailing diana@solangeandfrances.com. We’ll confirm your order and send return instructions—whether the product is new, used, or even damaged.
Once we receive the returned item, you’ll get a 100% refund, no questions asked. It’s our way of ensuring your shopping experience is always risk-free.
For more details about our return policy or how to shop with confidence, feel free to contact us.
Shop mindfully, shop confidently—because your happiness means everything to us.